When It Makes Sense to Invest Into Online Fax Services
#Ifax customer service plus#
Nextiva vFax – Best for most (For a limited time get 25% off, plus a free phone, when you sign up!).The 10 Best Online Fax Service Options to Consider: This is more than enough for most businesses, and there’s plenty of room to grow if your faxing needs change down the road. Plans start at just $7.95 per month-including up to 500 pages at the entry-level.
#Ifax customer service software#
The software is compatible with the hardware you’re already using-including your current fax machine. You can use it to send online faxes with just a few clicks. But, it’s pretty expensive compared to the competition and we think the customer support needs a lot of improvement.Nextiva vFax was an easy choice as our top pick due to its affordable pricing and ability to meet various faxing demands. It offers many useful features like email-to-fax, HIPAA compliance, and the use of toll-free fax numbers. iFax: Final VerdictĪfter testing iFax, we’re sure of it being a good online faxing service that every individual or business can adopt. One example is MetroFax, which allows sending and receiving 1050 fax pages for $14.95 per month, compared to $30 for a similar plan from iFax. IFax is a decent online faxing service, but there are several alternatives you can adopt, and some of them are more affordable. If the contents of the FAQ page aren’t satisfactory, you can send an email to iFax's dedicated support team, which often responds within 24 hours. If you run into any issue, the first place to consult is the official FAQ page, which provides solutions to commonly encountered problems. Though iFax has a pretty good user interface, it doesn't negate the probability of encountering issues with the platform.
#Ifax customer service android#
You can download the desktop app on any PC running Windows or macOS and the mobile app on any iPhone or Android device. We also like that iFax is one of the few online faxing services that offers both desktop and mobile apps. The simple, intuitive design makes it easy for users to understand the platform and its features. IFax has a pretty modern user interface that’s easy to navigate. (Image credit: iFax) iFax: Interface and in use The platform lets you choose local or international fax numbers from any location worldwide. With these toll-free numbers, customers can contact you (by sending faxes) without having to pay long-distance charges. Hence, it’s suitable for use by healthcare firms, which make up a significant part of the global online faxing user base.īusinesses can set up toll-free fax numbers with iFax to make them look professional. Healthcare firms handling sensitive data concerning American users must comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which guarantees the security and privacy of users’ information.Ī good thing about iFax is that its online faxing service is HIPAA-compliant, with 256-bit end-to-end encryption for all transmissions and two-way factor authentication. This feature is compatible with any smartphone with a good camera. iFax allows you to scan hardcopy documents from your mobile phone and convert it into high-quality softcopy that you can send immediately. If you have a printed document you want to fax but not the softcopy, don’t fret. Any attachment you upload to this email will transmit as a fax, and it works with Outlook, Gmail, or any other email service. You can do that by composing an email and simply adding and your recipient’s fax number. You don’t necessarily need to open iFax anytime you want to send a fax to someone. Similar to an email inbox, you can also open attachments, view, sign, and forward your fax. You can check your fax inbox at any time to read your received faxes. The platform assigns this number to you, and you can share it with whoever you want to receive faxes from. You only need a unique fax number for your iFax account to receive faxes. Enter your recipients' numbers and click "Add Document" to select the documents you need to fax. On the dashboard, look for the New Fax > Compose Fax button and click on it. With iFax, you can send faxes to anyone at any time so far you have their unique fax number.
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